OrderYOYO Alternative: The Best OrderYOYO Alternatives for Restaurants
What is OrderYOYO?
OrderYOYO is a white-label online ordering platform used by restaurants in the UK and Ireland. A restaurant gets its own ordering website and mobile app, plus some basic loyalty features, and takes orders directly instead of sending customers to Just Eat or Deliveroo.
Most restaurants that start looking at alternatives have one of four complaints. The ordering system doesn't plug properly into the POS. They can't get much out of their customer data. The loyalty tools feel thin. Or they're adding a second or third site and managing it all is getting harder.
The best OrderYOYO alternatives for restaurants
1. Flipdish
Flipdish is the strongest OrderYOYO alternative for restaurants in the UK and Ireland. OrderYOYO is built around white-label ordering. Flipdish covers that and the rest of the restaurant's tech in one platform: online ordering, branded mobile apps, restaurant websites, self-service kiosks, a POS system, payments and AI marketing.
Thousands of restaurants across the UK, Ireland and Europe use it, from single-site takeaways to groups with a lot of locations. The aim is to grow direct orders and bring customers back, which is a different job from just processing the order.
Here is where it differs from OrderYOYO in practice:
- The POS and online ordering run on the same system, so a web order lands in the kitchen without anyone retyping it.
- Flipdish AI Marketing sends re-engagement campaigns based on what each customer has ordered before. Nobody has to build the segments by hand.
- Menus, promotions and reporting are managed once and applied across every site.
- The AI Phone Agent answers phone orders. A busy Friday night stops meaning missed calls and lost orders.
- Self-service kiosks prompt for add-ons on every order and shorten the queue at the counter.
It suits UK and Irish restaurants, takeaways and restaurant groups that want ordering, POS and marketing under one login.
2. Hungrrr
Hungrrr is a UK online ordering platform that supplies white-label websites and apps to restaurants and takeaways. It's usually priced below the bigger platforms, and that's the reason most independents look at it.
The trade-off is in the extras. Its marketing and analytics are thinner than Flipdish's, and the tools for running several sites are less developed.
It fits independent UK restaurants and takeaways that want a simple white-label ordering setup and not much else.
3. Slerp
Slerp is a UK ordering platform aimed at hospitality and food brands. It handles delivery and click-and-collect, and the customer-facing side is clean and easy to use.
It doesn't have the POS and kitchen-side integration that Flipdish does, and its customer engagement tools are less advanced. Food brands that care most about how the ordering experience looks, and don't need the operations side tied in, tend to get on well with it.
4. GloriaFood (now part of Oracle)
GloriaFood was a free online ordering tool for restaurants until Oracle bought it. The original free product isn't being developed any more, and a lot of restaurants that used it have been moved onto Oracle's wider platform.
If you're still on GloriaFood, look at your options now. Waiting until you get migrated means ending up on a platform you didn't pick. It was always a basic free tool for independent restaurants, so check that whatever replaces it can do more than that.
5. Deliverect
Deliverect takes orders from the marketplaces (Just Eat, Uber Eats, Deliveroo) and feeds them into a restaurant's POS. It isn't a direct ordering platform like OrderYOYO, but restaurants running several channels often end up comparing the two anyway.
They solve different problems. If the plan is to build direct orders and rely less on marketplaces, Deliverect doesn't get you there. It makes the marketplace orders easier to handle, which means you keep using them. It's worth having if you want all your channels flowing into one place.
Flipdish vs OrderYOYO side by side
| Feature | Flipdish | OrderYOYO |
|---|---|---|
| Branded website | ✓ | ✓ |
| Branded mobile app | ✓ | ✓ |
| Integrated POS | ✓ | Limited |
| Self-service kiosks | ✓ | ✗ |
| AI marketing automation | ✓ | Limited |
| AI phone ordering | ✓ | ✗ |
| Multi-location management | ✓ | ✓ |
| Kitchen Display System | ✓ | ✗ |
| UK & Ireland focus | ✓ | ✓ |
Both platforms give you a branded website and app, and both can run several locations. The gaps are in the POS, the kitchen screens, kiosks, phone ordering and marketing automation. Features change, so confirm the current plan details with each provider before you sign.
What to look for when choosing an OrderYOYO alternative
POS integration
Say a web order comes in and someone has to read it off a tablet and key it into the till. That's slow, and it's where wrong orders come from. You want web orders and counter orders in a single queue, so the kitchen sees everything on one screen. Ask to see this working live, not on a slide.
Who owns the customer data
Names, email addresses and order history should belong to you. Ask whether you can export your customer list, what the platform's CRM shows you, and what happens to the data if you leave. Some platforms hold the customer relationship themselves and only let you see it through their dashboard.
Marketing tools
Direct ordering saves on commission, but that's only part of it. The bigger gain is knowing who your customers are and being able to message them. A platform that can spot someone who ordered every week and then went quiet, and send them a nudge, will bring in orders you'd otherwise lose. One that only gives you a website won't.
Running more than one site
If you have two sites, or you're planning a second, find out how menu changes work. Can you update a price once and have it change everywhere? Can you run a promotion at three sites and leave it off the fourth? Reporting should let you compare sites side by side without exporting to a spreadsheet.
Phone and in-store orders
A lot of restaurants forget to ask about this. If a third of your orders still come in by phone, a platform that only covers the website and app leaves that part untouched. Look at whether it can answer calls when the line is busy, and whether kiosks or a kitchen display are available if you ever want them. Adding them later from a different supplier usually means another contract and another login.
Pricing
Some platforms charge a flat monthly fee. Others take a cut of every order. The two feel similar at low volume and very different later on. As an illustration, a 2 percent fee on €10,000 of monthly online sales is €200. On €50,000 it's €1,000, for the same software. Work out where your sales are likely to be in a year, not where they are today, and price it against that.
Which one fits which restaurant
A single takeaway with one till, a tight budget and no interest in marketing can do fine with Hungrrr. A food brand where the look of the ordering page matters most might prefer Slerp. A restaurant with a heavy marketplace mix that just wants the tablets to stop piling up on the counter should look at Deliverect. If you're on GloriaFood, you're choosing a replacement anyway, so compare it against the lot.
For a restaurant that wants direct orders to be the main channel, with the POS, the marketing and the phones all connected, Flipdish is the closest match of the five.
Switching from OrderYOYO
Moving platforms sounds like a big job, and it can be if you leave it to the last minute. Most of the work is in a few places.
Menus come first. Get the full menu with prices, modifiers and photos exported or written up in one place before you start. Next is your customer list, if you can export it from OrderYOYO. Then the app and the website: customers who've downloaded your current app will need to be told about the new one, and the old website address should point at the new ordering page.
Run both systems side by side for a short while if you can. Keep the old one live until the new one has taken real orders without problems, and tell your regulars before you switch, not after. A sign at the counter and a line on social media are enough for most restaurants.
If you have a POS you're happy with, ask each provider whether it connects to it. If it doesn't, you may need to change that too, which is another reason a single system is simpler.
Why Flipdish is the better choice
OrderYOYO handles white-label ordering. Flipdish does that and a good deal more.
It was built to help restaurants grow direct order revenue and own their customer relationships, not just take the orders. The AI platform, marketing automation, POS and kiosks all work from the same menu and the same customer records. Over time that gives a restaurant a real chance of moving orders away from the marketplaces and keeping the customers they'd otherwise pay commission on.
If you're comparing OrderYOYO alternatives in the UK or Ireland, start with Flipdish. Pricing is at flipdish.com/pricing-online-ordering.
For more restaurant technology comparisons, visit restauranttech.co.uk.